Terms & Conditions

 

 

 

Email Subscription

- By subscribing to Treasured Interiors email you are agreeing with the following terms and conditions. You are opting in to receive email, mail, SMS and telephone communications. To stop receiving communications from Treasured Interiors, you can opt-out after receiving an email, mail, SMS or telephone communication. 

- The birthday voucher will be emailed to you within your birthday month, only after you have opted into this private email list by speaking with one of our Treasured Team. Valid for 4 weeks from the date of issue. Can only be redeemed once. Birthday voucher email must be presented in-store to be redeemed. Not transferable or cannot be redeemed for cash. Cannot be used for payment of laybys.

Shipping and Deliveries

- Treasured Interiors uses Sendle & Australia Post services for all standard post deliveries within Australia. Standard post-delivery can be identified by any order that does not contain an ‘Oversized Item’. Your parcel will be sent with a tracking number, which will be emailed to you when your order has left our store. If there is no one available to receive the parcel, Sendle will leave on the property in a safe place. Standard item delivery times vary per state. We are proud to be able to offer flat rate National shipping depending on size and weight, pricing ranges from $7.50 - $29.95. These do not include oversized products which will be individually quoted specific to your address. Please contact the store directly to work out the best value price for your item (075534 3883).

- Treasured Interiors uses our home delivery partner for all Oversized Item deliveries. Oversized Items cannot be delivered by standard sendle services, due to size or weight. Oversized Items include most furniture, some rugs, artwork, larger homewares pieces. Home delivery services vary per state and delivery fees vary please contact the store directly for your price (07 5534 3883).

- Please note, during sale periods, online orders may take slightly longer to deliver, due to high order volumes. We will always endeavour to ship your items as soon as possible.

Returns

- If you’ve changed your mind, unwashed or unused items in their original packaging may be exchanged or credit in-store within 30 days of purchase upon presentation of your receipt. This applies to full price items only.

- Where goods are faulty, do not do what they are supposed to then you can choose between a refund, exchange or store credit. Please retain your receipt for proof of purchase.

- Shipping fees are non-refundable.

- Due to the individual specifications of each Custom Furniture or pre-ordered furniture pieces, we, unfortunately, do not offer cancellations, returns or exchanges for a change of mind. Should an item be deemed faulty or damaged, we will provide a replacement, exchange or store credit. Please note: anticipated lead times are 12 to 14 weeks for any custom order or a custom replacement order. Damaged goods returns have to be clear from the start.

Placing Online Orders

- Prices are as marked. For orders on treasuredinteriors.com.au, the prices listed at the time you place your order are final.

- All payments are processed securely. We do not store any customer credit card information.

- Our store may have exclusive in-store discounts, offers and promotions specifically available on selected items only. Treasured interiors.com.au may also have exclusive online discounts, offers and promotions specifically available online only. In these circumstances, Treasured Interiors cannot guarantee that the prices featured online are the same as the prices on our products in-store.

- Photographed accessories are extra unless otherwise stated.

- Due to different screen resolutions, colours may vary.

- Treasured Interiors reserves the right to cancel and refund any online orders found to be in breach of our terms and conditions.

Call & Collect

- Pick up is available at agreed time slot, during the hours of 9am-4pm, 6 days Monday - Saturday.

- If you place an order outside of these times, your order will be available the following day for collection.

- You will need to present your photo ID and credit card used to purchase at the point of collection.

- In the event you wish to return or refund your order, please contact our store and we will endeavour to help you as best we can.

- If you have an issue with your order, please contact our store.

- Standard call charges will apply.

- By placing a Call & Collect order, you consent to the collection of your data in accordance with our terms.

Treasured Interiors ABN 98 132 109 105

Last updated: 02/09/2020